What makes error handling easier to manage and maintain? Low-code, visual environments simplify your job considerably, since they make it easier to design robust integrations and continuously improve them. In addition, when paired with log management, visual interfaces enable technical support teams to diagnose customer issues quickly. Evaluation tip: If your engineering teams use visual, low-code platforms to build out integrations and error handling, your technical support team will thank you. Having visual workflows makes it much easier for support teams to trace and diagnose customer support issues. Don’t compromise on version control and update management Here’s where embedded integration platforms can differ substantially from their standard integration counterparts. Embedded solutions must have a way for your product team to push updates to end customers’ workflows. Without an efficient way to send updates, you’ll find that maintenance issues will pile up quickly. Having to handle updates across your customer base individually will add up to costly, painful maintenance work that never ends. Look for multiple options to deploy updates: - Lights-out automatic updates when possible. When you have a new version of an integration built, your team should be able to roll it out automatically to your end users if they require no extra configuration. - Easily manage updates when new user information is required. For example, suppose your team updates an integration to require new information, such as a new parameter or an updated authentication. Your embedded integration platform should make it simple to prompt the user to supply the required information to complete the upgrade. Ensure complete lifecycle management, testing, and sandbox Whether you’re working on a product-led integration or services-led integration project, solution management is critical. After all, you need to fully build, iterate, and test your solutions in a development environment (such as using test/sandbox accounts and test data) before pushing them to a production environment. 18