Conclusion While digital transformation continues to be a challenge for enterprises, IT leaders are uniquely positioned to change the dynamics of these initiatives by successfully implementing General Automation Platforms. Through effective partnership with business stakeholders, IT teams can use GAPs to finally empower both technical and non-technical users to deliver automation across every department in the enterprise. Successful GAP implementation leads to many benefits, including dramatically increased ROI for every tool in an organization’s tech stack and significant growth in efficiency as line-of-business users build out their own solutions without relying on scarce IT resources, and in full compliance with enterprise-grade security requirements.